Frequently asked questions

No. We ship from Germany to any part of the world by sea freight. Our major routes are to Belgium, Austria and Holland, and we have our own office in Lagos, Nigeria.

Yes. Cars, vans, trucks and tractors are some of the most common things we ship. See our step-by-step guide to shipping a car to Nigeria.

20ft and 40ft containers, including 40ft high cube. See 20ft vs 40ft containers to find the right size.

Delivery time depends on the destination country, but on average it takes around two weeks after your container is loaded onto the ship.

We handle general cargo, containers, vehicles, fragile goods, oversized and heavy cargo, machinery and equipment, and documents.

Your full name, phone number, email, pickup location, destination, cargo type, cargo weight, number of packages, and preferred shipping method.

Shipment tracking is coming soon. In the meantime, our team will keep you updated directly on your shipment status.

Certain cargo, like vehicles, requires vehicle documentation and may need a Form M special declaration. We'll guide you through what's required for your shipment. See What is Form M?

Customs duties, import taxes and port charges at the destination are paid by the receiver or importer. They are not included in our freight price unless we agree otherwise in writing.

Our liability is limited by law, which can be less than the value of your cargo, so we recommend cargo insurance. We can arrange it on request.

Our headquarters is at Ripshorster Str. 379, 45357 Essen, Germany, and our second office is in Olodi Apapa, Lagos, Nigeria.

Online payment is coming soon. For now, payment details are arranged directly with our team, never submitted through the website form.